All Systems Operational
API Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Cloudflare CDN/Cache ? Operational
90 days ago
100.0 % uptime
Today
Postmark Email Service Operational
90 days ago
100.0 % uptime
Today
Firebase Web Sockets Operational
90 days ago
100.0 % uptime
Today
UK Server Region Operational
Live Stream CDNs Operational
90 days ago
100.0 % uptime
Today
AWS Interactive Video Service Operational
90 days ago
100.0 % uptime
Today
Mux Streaming Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time
Fetching
Platform Response Time
Fetching
Past Incidents
Mar 22, 2023

No incidents reported today.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023
Resolved - This incident has been resolved. Our European Servers are fully operational.
Mar 9, 05:25 EST
Update - We are continuing to monitor the servers. The API calls are now 100% responsive and without degraded performance.
Mar 9, 05:19 EST
Monitoring - The DNS servers are now responsive and our Load Balancer is now draining pending requests and flushing old requests in favor of new ones. New API calls will be handled normally and we will be monitoring the results.
Mar 9, 04:46 EST
Identified - We have identified a DNS issue that caused our server requests to queue and severely delay their responses on API requests.
The API microservices had to wait more than anticipated for a DNS resolution and that caused timeouts with a Gateway Timeout HTTP error.

We have deployed another DNS server to be used and this may take up to 30 minutes to take effect and requests starts to normalize. We will be monitoring the resolution development.

Mar 9, 04:29 EST
Investigating - We are investigating an issue with the European Servers that are causing a response delay and Gateway Timeouts on certain requests.
Mar 9, 04:03 EST
Mar 8, 2023

No incidents reported.