Bi-weekly digest emails sent repeatedly

Incident Report for InEvent

Resolved

This issue is resolved. We found and fixed a code issue that caused the automated bi-weekly digest email to be sent more often than scheduled. Digest emails are back on their normal schedule. No other emails or platform features were affected. If you received extra digest emails, you can delete them, and you don't need to do anything on your account. We're sorry for the inconvenience.
Posted Sep 30, 2026 - 11:44 EDT

Investigating

We're looking into reports that some admins are getting the automated bi-weekly digest email more often than scheduled. Only the digest email is affected. All other emails and platform features are working normally. You can delete any extra digest emails, and you don't need to do anything on your account. We'll post another update as soon as we have more information.
Posted Sep 30, 2026 - 11:33 EDT
This incident affected: Postmark Email Service.