Mux service is down and Live Studio customers might be affected
Incident Report for InEvent
Resolved
This incident has been resolved.
Posted Mar 29, 2023 - 05:21 EDT
Identified
Mux has identified the issue and deployed a fix.

We will be monitoring the results and update this report soon.
Posted Mar 29, 2023 - 05:17 EDT
Update
We are still waiting for Mux support to contact us.
Posted Mar 29, 2023 - 04:40 EDT
Investigating
We are investigating an issue with Mux (mux.com) Streaming Platform that is rejecting new InEvent Live Studio streams due to an outage on their end.

Our recommendation for now is to use Video Conferencing or RTMP modes for customers that need to stream content. Once we have updates from Mux, we will update this incident report.
Posted Mar 29, 2023 - 02:40 EDT
This incident affected: Live Stream CDNs (Mux Streaming Service).